Return Policy

Siddhanam Return Policy

1. Return Eligibility:

• Items must be returned within 14 days of receiving your order.
• Products should be in their original condition, unworn, and with all tags and packaging intact.
• Sale items and customized products are not eligible for return.

2. How to Return:

• Contact our customer service team at customer.service@siddhanam.com or through our website’s return portal to initiate your return.
• Please include your order number and reason for the return in your request.

3. Return Process:

• After receiving return authorization, pack your items securely and ship them to the address provided by our customer service team.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $100 as Siddhanam is not responsible for lost or damaged returns.

4. Refunds and Exchanges:

• Once we receive your returned items, they will be inspected. You will be notified via email once your return is processed.
• Refunds will be issued to your original payment method within 7-10 business days.
• Exchanges are subject to availability and will be processed once the returned item is received.

5. Shipping Costs:

• Original shipping fees are non-refundable.
• Return shipping costs are the responsibility of the customer unless the return is due to a fault on our part (e.g., incorrect or defective item).

6. Defective or Incorrect Items:

• If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item at no cost to you and offer a full refund or replacement.

7. Contact Us:

• For any questions or concerns regarding your return, please reach out to our customer support team at customer.service@siddhanam.com or call [Your Customer Service Phone Number].